Juggling reservations and bookings enquiries can seem like a chore when you're busy running a business. Cluboid helps you get organised and relieves you from having to memorise every detail about a customer, and with a fast booking process you will never have to get bogged down sending out booking confirmation emails and SMS ever again.
See full contact data and images
Knowing who you are dealing with is a vital. Cluboid provides you with rich data on each customer with full contact details including cell number and email, plus customers profile pictures from over 20 social media websites including Facebook, Instagram, and LinkedIn.
Get instant alerts to new messages
With inboxes overflowing and feeling overwhelmed with constant SMS messages it's easy to let things slip through the cracks. Cluboid brings all of your customer messaging under one roof so that no message goes unanswered, keeping your customers happy.
Create and keep enquiry notes
Knowing which team member has previously spoken to a customer or viewing the current status of a booking is tricky when you can't keep track. With Cluboid each team member can leave notes on a enquiry so that the whole team knows the progress or the booking.
Two way messaging between staff and customers
Conversation is fast becoming the most engaging marketing tactic of 2017 and with your Cluboid account all of your staff members can message customers over email and SMS with conversation replies coming straight into your inbox. No more juggling inboxes.
Automatic segmentation of data
Keeping tabs on customers is vital if you hope to reach out the the right people at the right time with marketing. Automated tagging of customers means that when you need to find out which females over 25 booked within the last month you can get the info instantly.
Historic recording of customer actions
As they say the devil is in the detail, but you're not a computer so it's hard to remember every single piece of information about a customer. Our automatic history creation means you don't have to. Everything is recorded down to the smallest detail.
It takes more than a reservations & booking system to make your customers fall in love with you.
See in depth data on each customer including images & contact details.
Get organised knowing that your bookings calendar is always up to date .
Your business is unique so use software with infinite booking types already built in.
Be prepared before your reservation arrives by allowing customers to pre-order.
Manage your resources to get as much as possible from your business setup.
Reward the top performers in your business by viewing sales levels.
We pride ourselves on amazing support. We guarantee that you will feel good about dealing with us should you have any support queries.
Your business is our business and we want you to succeed, we pride ourselves on amazing support. We guarantee that you will feel good about dealing with us should you have any support queries. It's free and we plan to keep it that way forever. That's a promise.